IPTV Canada FAQ
Straight answers about IPTV in Canada: how it works, prices, payment, devices, streaming quality and French-language TV.
About IPTV
What is IPTV and how does it work?
IPTV (Internet Protocol Television) delivers live TV channels and on-demand movies over your home internet connection instead of a cable or satellite line. You install an app on your TV or streaming device, enter the login we send you, and watch.
Is IPTV legal in Canada?
IPTV is a delivery technology, and the technology itself is legal: major Canadian TV providers use it. What matters legally is whether the content being streamed is licensed.
Rules can change, so if you have doubts, check current guidance from the CRTC and Canadian copyright law before subscribing to any service.
Do I need cable or a satellite dish?
No. You only need a home internet connection and a compatible device.
What channels are included?
Plans include Canadian, US, French-language and international live channels, sports channels, movies and series on demand, and a TV guide. The line-up can change over time, so the free trial is the best way to check the channels that matter to you.
Free trial and ordering
How do I order a plan?
Choose a plan on the pricing page and tap "Order on WhatsApp" or "Order by email". The message is written for you. We confirm the total, you pay, and we send your login.
How quickly will I receive my login?
We reply as soon as we can after your message. Messages sent late at night are answered the next morning.
Payment and renewal
How much does it cost?
From CA$17 for one month on one device to CA$79 for twelve months. Plans for 2 and 3 screens are also available. See all prices.
How do I pay?
We confirm the available payment options with you before you pay. There are no automatic charges.
Does my plan renew automatically?
No. Plans never renew on their own. You renew only if you message us to do so.
Can I get a refund?
Please read our refund policy. Because you can test with a free trial first, we encourage everyone to try before paying.
Devices and setup
Which devices can I use?
Amazon Fire TV and Fire Stick, Android TV boxes and phones, Samsung and LG smart TVs, Apple TV, iPhone and iPad, MAG boxes and computers. See the setup guide.
How many screens can watch at the same time?
It depends on your plan: 1, 2 or 3 screens at once. For 4 or 5 screens, message us for a price.
Will you help me set it up?
Yes. Tell us your device and we send the exact steps. If you get stuck, send a photo of your screen on WhatsApp.
Streaming quality
What internet speed do I need?
About 25 Mbps for HD and 50 Mbps for 4K on one screen. Add more for each extra screen watching at the same time.
Will it ever buffer?
Any internet streaming can freeze if the connection is weak or busy. A wired connection or 5 GHz Wi-Fi helps a lot. We do not promise zero buffering; we prefer that you test it at home during the free trial.
Québec and French
Do you have French-language channels?
Yes, for Québec and francophone households across Canada. See our IPTV Québec page or la version française.
Can I contact you in French?
Yes. We answer messages in English and French.
Did not find your answer? Ask us directly. We reply in English or French.